Shipping & Returns

Because we keep in stock, all of the items listed on our website, your order will be processed & shipped within 1 to 2 business days. In many cases, it will actually be shipped the same day!

All items are shipped via Australia Post. You will receive tracking information for your purchase from Australia Post – please keep an eye out for this so you’re able to track your parcel.

Free Shipping

Orders over $30 (within Australia) qualify for free, express shipping within Australia.

Orders Under $30

Orders under $30 will incur a standard shipping cost of $4.95 within Australia. Express post option is also available.

 

International Shipping

We are happy to offer shipping to New Zealand, United Kingdom, United States, & Canada. Please choose the international shipping option when going through checkout. International shipping is $14.95.

 

Returns & Refunds

At Band Worx we want you to be completely satisfied with your purchase. We are confident that you will be happy with your new items, however, if you’re not, you can return the products to us for a full refund. Please contact us within 14 days of receiving your order to obtain a return authorisation number. Once a return is authorised, we will refund your payment, less our shipping costs. Please return authorised orders in their original form and packaging. We must receive the return within 14 days from the day the return authorisation was provided. We reserve the right to reject any returns and exchanges that do not meet these conditions.

Once a Return Authorisation number has been received, please send your product to:

Band Worx
PO Box 204
Eudunda
SA   5374

Please include a copy of your PayPal or credit card payment receipt for faster service.